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Writer Gene Marks talks about the importance of picking out the right CRM solution and refers to Sage ACT! as a simple, powerful application with a huge user community, and cites Sage SalesLogix customization as excellent for enterprise workgroups.
Date: Nov. 29, 2010
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Sage has begun pilot usage of a cloud-computing version of its software suite, hosted on Amazon's EC2 cloud infrastructure
Sage CRM unveiled the cloud version of its SalesLogix suite at the Gartner CRM Summit in Arizona this week. The software should be commercially available from early 2010, the company said, although no information about regional variations has been given.
The SalesLogix cloud suite offers advantages over traditional SaaS (software-as-a-service) products, in that business will retain ownership of all their data and processes, Sage said. "While first-generation software-as-a-service generated a lot of interest, people will look back on this era as a period of big-iron, centralised operations that restrict the ability to customise the solutions," said Joe Bergera, executive vice president and general manager, Sage CRM Solutions. Bergera added that where some older-generation SaaS offerings force users to cede some control to the SaaS companies that host the software, Sage's approach gives more control back to the data owner, who can choose when to upgrade to the latest cloud-computing edition of Sage SalesLogix rather than following upgrade schedules dictated to them by their service provider. "The next wave of cloud computing will benefit customers by providing a highly distributed and flexible deployment model that shifts control of the service to their favour, rather than SaaS vendors, so they can better tailor their CRM experience in a way that optimally suits their business," he said.
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Scottsdale, AZ – September 08, 2008 – Sage CRM Solutions, part of the Sage Group plc, today announced the new Sage SalesLogix v7.5 CRM suite at the Gartner Customer Relationship Management Summit. Sage SalesLogix v7.5 delivers a comprehensive connected and disconnected Web user experience, as well as integration with Web 2.0 technologies so users can access and interact with tools such as Google Maps, Jigsaw, LinkedIn, Zillow, and others. Personalized welcome pages, enhanced lead management and list creation, and productivity tools such as timeline visualization are also among new features. Sage SalesLogix v7.5 is available for purchase today in North America. Additional local language versions will be delivered incrementally.